Dining Plan FAQs

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1. How are Dining Plans determined?
2. Who is required to purchase a Dining Plan?
3. My Residence Life Housing Contract said that U1, U2, and U3 students living on campus were required to purchase a Dining Plan. Is that correct or incorrect?
4. Can I
 change my Dining Plan?
5. Do I already have a Dining Plan? What Dining Plan do I have?
6. I am a member of the Corps of Cadets and I have a class that conflicts with a March-In Meal that has already been deducted. Can I have that Meal back?
7. How are Meals used?
8. What is a Trade?
9. Where are Trades accepted?
10. What are Dining Dollars?
11. What are Guest Meals?
12. Can I use Meals for someone else? Can my friends use my Dining Plan?
13. What if I run out of Dining Dollars?
14. What if I run out of Meals?
15. Can I cancel my Dining Plan?
16. How do I cancel my Dining Plan?
17. How can I contact the Meal Plan Office? 

 

How are Dining Plans determined?
In October 2013 Chartwells conducted a survey that received more than 5,200 responses from students about Dining Plans. This information was utilized to create tiered Dining Plans that allow students flexibility in selecting the right balance of Meals and Dining Dollars. The Dining Plans were reviewed and revised with input from University administrators and student leaders.

 

Who is required to purchase a Dining Plan?
All U1 freshmen living in on-campus residence halls are required to purchase a Resident Dining Plan, and all members of the Corps of Cadets are required to purchase a Dining Plan that meets the March-In Meal requirements. Students living in on-campus residence halls classified as U2 and above along with all students living off-campus are not required to purchase a Dining Plan but may choose to do so for savings and convenience. Students that are not required to purchase a Dining Plan may choose a Resident Dining Plan or an Optional Dining Plan.

 

My Residence Life Housing Contract said that U1, U2, and U3 students living on campus were required to purchase a Dining Plan. Is that correct or incorrect?
Due to housing contract timelines, the Office of Residence Life included anticipated Dining Plan requirement information based on a Texas
A&M University policy that was approved in 2010. The new 2014-2015 Dining Plan requirements have since been changed as outlined above.

Can I change my Dining Plan?
Dining Plan changes are processed by the Meal Plan Office, and are permitted within the first four weeks of the fall and spring semesters. Please submit your Dining Plan change request to TAMUMealPlans@compass-usa.com or 979-845-3005, option 1. The final date to request a Dining Plan change for the fall 2014 semester is 5PM on September 19, 2014. The final date to request a Dining Plan change for the spring 2015 semester is 5PM on February 6, 2015.

 

Do I already have a Dining Plan?
Students may log in to Meal Plan Tracker to check the status of their accounts.

If you have been assigned a plan you may request to have your plan changed according to the Dining Plan change information above.

 

I am a member of the Corps of Cadets and I have a class that conflicts with a March-In Meal that has already been deducted. Can I have that Meal back?
Cadets with class schedules that conflict with March-In can complete a Meal Reimbursement form (available in the Corps Trigon Offices). Once approved by your unit and Corps administrators, a copy is sent to the Meal Plan Office and the approved Meals are credited to your account.

 

How are Meals used?
Meals may be used for one entry to Sbisa and Duncan Dining Centers. Most Dining Plans come with a specified number of Meals per semester. You may use any amount of your meals each day at Sbisa or Duncan. Meals may also be used as Trades.


What is a Trade?
A Trade is when you use one Meal at a la carte retail locations. A Trade generally consists of an entrée, side, and beverage. You may use up to four Trades per day.

 

Where are Trades accepted?
Trades are accepted at the Commons Food Court, the Underground Food Court, the MSC Food Court, Pi R Square, Ag Caf
é, Panda Express and Rev's American Grill. 

 

What are Dining Dollars?
Dining Dollars work like a debit card - you may make on-campus dining purchases using these funds on your Aggie ID Card. Dining Dollars can be used for snacks, beverages, meals, and everything in between. Dining Dollars are accepted at all campus dining locations. Please note that this does not include the Barnes and Noble Cafe.

 

What are Guest Meals?
Resident Dining Plans each come with five Guest Meals per semester and are used to treat friends and family to a Meal at Sbisa and Duncan Dining Centers. 



Can I use Meals for someone else, and can my friends use my Dining Plan?
If you would like to treat a friend, you may use a Guest Meal to pay for them. Dining Plans are not transferrable and can only be used by the cardholder.

 

What if I run out of Dining Dollars?
Additional Dining Dollars can be purchased in increments of 25 to add on to your Dining Plan.

 

What if I run out of Meals?
If you run out of Meals you may upgrade your plan to the next level at anytime. Please contact the Meal Plan Office for assistance.

 

Can I cancel my Dining Plan?
Students that are required to purchase a Dining Plan may not cancel their plan. Dining Plans purchased optionally may be canceled and are subject to the Texas A&M Tuition and Fee Adjustment schedule. Cancelations are refunded according to the Tuition and Fee Adjustment schedule after Dining Plan use has been deducted. 

 

How do I cancel my Dining Plan?
Students officially withdrawing from TAMU should submit a copy of their withdrawal to the Meal Plan Office via email to TAMUMealPlans@compass-usa.com or in person.
Students leaving TAMU because of a medical reason or call to active military duty should also submit a copy of their leave paperwork to the Meal Plan Office. The Meal Plan Office is located in room 004 of the Sbisa building, adjacent to the Underground Food Court.

 

How can I contact the Meal Plan Office?
The Meal Plan Office is located in Room 004 of the Sbisa Building, adjacent to the Underground Food Court. You may also call 979-845-3005 (option 1), or email TAMUMealPlans@compass-usa.com.